“ ” I received "outstanding" service. Be sure to see Marcus Nelson as he will be sure to take good care of you.
“ ” Where do I even start?! A HUGE shoutout to my wonderful sales associate Shavon! I cannot stress how amazing my experience was from start to finish! The environment is welcoming, as soon as I walked through those doors I felt the family energy and knew I was leaving here with something, and DID!...
“ ” My experience was great and so was my service of my car. Mr. Marcus was very polite and kept me updated throughout the whole process. Would recommend this place!!
“ ” Pohanka Honda repaired my car after I hit a pot hole. I had it towed there in the evening after they had closed, and by early the next morning, the repairs were done. Marcus was excellent! He communicated throughout the process and called me first thing when they opened to let me know they had my...
“ ” Service was fast and reliable. I want to give a big thanks to Jazmin. She is well driven and loves what she does. She made our quick experience seamless. Thank you!
“ ” I have alway done my oil changes on my own since a horrible experience with a different shop not related to Honda. It is the middle of January and it’s freezing outside. Due to the weather, I decided to give them a try. I had set an appointment up via online and arrived at my scheduled time. A...
“ ” When I came in to visit Pohanka Honda I felt like they have great customer service Ms Jackie was polite and had great customer service she kept me informed about my car when I took it in to find out what was wrong with it. They give you snacks/ water and coffee for free even though they have...
“ ” Excellent service.
“ ” I purchased a Honda Accord from Pohanka Capital Heights. It started out a little rocky, then I got a new sales person Christy Williams awesome lady, she worked endlessly on my purchase And got it done… My Car note reasonable. I recommend this dealership and the sales person again Christy Williams
“ ” Quick honest and efficient. Let you know how long and what to expect
“ ” I came here since I needed work done at sort notice after the holidays - I was able to drive up no problem ( heavily recommended to show up when they open at 7 if you do!)Zabaih was absolutely amazing, and completely changed my opinion from the last time I visited in the past. He listened to what I...
“ ” Abi! Is the BEST!!! I am so impressed with her professionalism and knowledge! In a profession where I have dealt with pushy men trying to “convince” me to take a car I wasn’t sure about, Abi made me feel confident and respected! She wanted to make sure I had all the information and time I...
“ ” Had a great experience with Shavon Deal, I went in for a trade-in and she was able to get me a great deal on a car and was expedient in processing my paperwork!
“ ” Delonta handled number of issues with our vehicle while keeping us fully informed on the technicians progress. For someone who despises waiting this experience was far less bothersome thanks to Delonta's excellent customer service!
“ ” Excellent service and professionalism handled by gentlemen named "Z".
“ ” Marcus did an Excellent job!
“ ” Went in for multiple system failure alert. Didn’t try to charge me for unnecessary work. Reset the system and all is good. Highly recommend.
“ ” Great service and very professional
“ ” Mannnnn Cristy was AMAZINGGGGGG! She was great from start to finish! When she said she was getting my wife and I in a car, SHE DID!!
“ ” Zabaih is great if you need any service done. He is a top-tier guy and very exceptional with his customer service and needs.
“ ” We had the pleasure of working with Cristy to purchase our Honda. Cristy made this buying experience the best I have ever had! She was professional and also made the buying experience so smooth! She listened to what we needed in a vehicle and it happened. If you are looking for a sales consultant...
“ ” Service and price
“ ” I recently dropped my car off to replace my fuel pump. I would like to share that I had an awesome experience when I arrived. I was quickly greeted by a rep named Delonta. He explained to me approximately how long it would take and kept me informed as the day went by by texting me updates. I...
“ ” Zee was my representative. I called the day before, he gave me a time to arrive and gave me an extimated wait time. He personally gave me future service recommdations. He was exceptionally friendly and deserves 10 out of 10.
“ ” Had a great experience. Took my car in for a oil change and was given an estimate of 2 hours. Delonta assisted me and he kept me informed and updated on the status of my service. He was very pleasant and professional. He answered my questions, was knowledgeable and even showed me some things I...
“ ” Excellent customer service and support.
“ ” Representative was cordial and professional. He explained everything that was done to my car.
“ ” This was my first time returning time this location since being snubbed by the staff a few years ago. However, when I pulled up to the service are Z came out and met me and was very polite and professional. He would be the only reason I come back to the location.
“ ” Fast service and good pricing for batteries.
“ ” My last experience was great. Any other day, it's a hit or miss they come out and greed you sometimes. Customer service is no good except for 3 people training really needed when dealing with people/public. Need to do better it is sad and you are spending your money to provide them with jobs 😔..
“ ” Called to schedule a service appt and this is about this and the diagnostic fee.They charge $190 on diagnostic and do not waive it if work is performed. The Waldorf location charges $160, but waives the fee if you get the work done. And the Greenbelt location does not charge for the FIRST...
Our Location
1772 Ritchie Station Court
Capitol Heights, MD 20743
Sales: 240-392-3660
Sales Hours
Monday | 9:00 am - 8:00 pm |
Tuesday | 9:00 am - 8:00 pm |
Wednesday | 9:00 am - 8:00 pm |
Thursday | 9:00 am - 8:00 pm |
Friday | 9:00 am - 8:00 pm |
Saturday | 9:00 am - 7:00 pm |
Sunday | 11:00 am - 5:00 pm |
Service Hours
Monday | 7:00 am - 7:00 pm |
Tuesday | 7:00 am - 7:00 pm |
Wednesday | 7:00 am - 7:00 pm |
Thursday | 7:00 am - 7:00 pm |
Friday | 7:00 am - 7:00 pm |
Saturday | 7:00 am - 5:00 pm |
Sunday | Closed |
Parts Hours
Monday | 7:00 am - 7:00 pm |
Tuesday | 7:00 am - 7:00 pm |
Wednesday | 7:00 am - 7:00 pm |
Thursday | 7:00 am - 7:00 pm |
Friday | 7:00 am - 7:00 pm |
Saturday | 7:00 am - 5:00 pm |
Sunday | Closed |
“ ” Pohanka Honda's service team is excellent; from the persons that answer the phones to the agents that assist you when you bring your car in for service. Delonta is friendly and knowledgeable and always has a smile.