2022 Honda Passport Towing Guide near Bowie, MD

“ My experience was great and so was my service of my car. Mr. Marcus was very polite and kept me updated throughout the whole process. Would recommend this place!! ”

“ Pohanka Honda repaired my car after I hit a pot hole. I had it towed there in the evening after they had closed, and by early the next morning, the repairs were done. Marcus was excellent! He communicated throughout the process and called me first thing when they opened to let me know they had my keys and car. Wonderful service team. I highly recommend Marcus and Pohanka Honda! ”

“ Service was fast and reliable. I want to give a big thanks to Jazmin. She is well driven and loves what she does. She made our quick experience seamless. Thank you! ”

“ I have alway done my oil changes on my own since a horrible experience with a different shop not related to Honda. It is the middle of January and it’s freezing outside. Due to the weather, I decided to give them a try. I had set an appointment up via online and arrived at my scheduled time. A gentleman named Delonta was very kind and helpful. Assisted me as soon as I drove up and took my car to be serviced. I enjoyed how they will keep you updated on the service and status of your vehicle, they even washed it for me! I was more than satisfied, this experience went way above my expectations. I am definitely going to come back to service my other Honda vehicles! ”

“ When I came in to visit Pohanka Honda I felt like they have great customer service Ms Jackie was polite and had great customer service she kept me informed about my car when I took it in to find out what was wrong with it. They give you snacks/ water and coffee for free even though they have vending machines. Which I feel is awesome. I would recommend them to everyone great job ”

“ Excellent service. ”

“ I purchased a Honda Accord from Pohanka Capital Heights. It started out a little rocky, then I got a new sales person Christy Williams awesome lady, she worked endlessly on my purchase And got it done… My Car note reasonable. I recommend this dealership and the sales person again Christy Williams ”

“ Quick honest and efficient. Let you know how long and what to expect ”

“ I came here since I needed work done at sort notice after the holidays - I was able to drive up no problem ( heavily recommended to show up when they open at 7 if you do!)Zabaih was absolutely amazing, and completely changed my opinion from the last time I visited in the past. He listened to what I was coming in for, while also suggesting things to further figure out or concern what happened, and gave me a rough estimate of each scenario so that I could be prepared. Even after they figured it out, he fully explained it so that I understood what was going on and what they did to diagnose, plus provided a list of recommended future work and prices so I can check it against my warranty. I super appreciate the guy! ”

“ Abi! Is the BEST!!! I am so impressed with her professionalism and knowledge! In a profession where I have dealt with pushy men trying to “convince” me to take a car I wasn’t sure about, Abi made me feel confident and respected! She wanted to make sure I had all the information and time I needed to buy the right car! Abi is an asset to the industry!!! The extra warranty Pohanka offers is such a plus!!! A pleasure to know this salesperson and dealership! Bravo! ”

“ Had a great experience with Shavon Deal, I went in for a trade-in and she was able to get me a great deal on a car and was expedient in processing my paperwork! ”

“ Delonta handled number of issues with our vehicle while keeping us fully informed on the technicians progress. For someone who despises waiting this experience was far less bothersome thanks to Delonta's excellent customer service! ”

“ Excellent service and professionalism handled by gentlemen named "Z". ”

“ Marcus did an Excellent job! ”

“ Went in for multiple system failure alert. Didn’t try to charge me for unnecessary work. Reset the system and all is good. Highly recommend. ”

“ Great service and very professional ”

“ Mannnnn Cristy was AMAZINGGGGGG! She was great from start to finish! When she said she was getting my wife and I in a car, SHE DID!! ”

“ Zabaih is great if you need any service done. He is a top-tier guy and very exceptional with his customer service and needs. ”

“ We had the pleasure of working with Cristy to purchase our Honda. Cristy made this buying experience the best I have ever had! She was professional and also made the buying experience so smooth! She listened to what we needed in a vehicle and it happened. If you are looking for a sales consultant that works hard for the customer she is the woman!!! Please go see Cristy!! Overall, Pohanka Honda was an A+ experience…from Cristy, to the manager, and even the finance! Department! ”

“ Service and price ”

“ I recently dropped my car off to replace my fuel pump. I would like to share that I had an awesome experience when I arrived. I was quickly greeted by a rep named Delonta. He explained to me approximately how long it would take and kept me informed as the day went by by texting me updates. I commend Service Department Manager Martin Romero for having an awesome team. If I could give 10 stars I would. ”

“ Zee was my representative. I called the day before, he gave me a time to arrive and gave me an extimated wait time. He personally gave me future service recommdations. He was exceptionally friendly and deserves 10 out of 10. ”

“ Had a great experience. Took my car in for a oil change and was given an estimate of 2 hours. Delonta assisted me and he kept me informed and updated on the status of my service. He was very pleasant and professional. He answered my questions, was knowledgeable and even showed me some things I didn't know about my car. I appreciated the service I received and plan to make this location my my home for future service. May I add that the waiting area was clean, comfortable and spacious! ”

“ Excellent customer service and support. ”

“ Representative was cordial and professional. He explained everything that was done to my car. ”

“ This was my first time returning time this location since being snubbed by the staff a few years ago. However, when I pulled up to the service are Z came out and met me and was very polite and professional. He would be the only reason I come back to the location. ”

“ Fast service and good pricing for batteries. ”

“ My last experience was great. Any other day, it's a hit or miss they come out and greed you sometimes. Customer service is no good except for 3 people training really needed when dealing with people/public. Need to do better it is sad and you are spending your money to provide them with jobs 😔.. ”

“ Called to schedule a service appt and this is about this and the diagnostic fee.They charge $190 on diagnostic and do not waive it if work is performed. The Waldorf location charges $160, but waives the fee if you get the work done. And the Greenbelt location does not charge for the FIRST diagnostic and has lyft to shuttle you back within 10 miles. The 3 stars is because why would I bring my car here when there are 2 other dealerships within 35 minute drive that will save you more than $180 they will charge??? Its not competitive and only people who dont know better would choose it over the others that are just as close. I did not call Alexabdria to get their rates, so who knows, but they have better metro access in case you need to get back outside their shuttle range (Huntington). I live in district heights, md, so access is just as easy to the others. So, just remember, you can always call around to other dealerships, and they were so loud to tell me "absolutely not" on waiving the diagnostic fee like they are the only business in town🙄. They arent competitive and im leaving this review, because take your business where the dealership will work with you. ”